PNR/Reservation Amendments

 PNR AMENDMENTS IN SABRE

In this tutorial, following topics will be covered. Please keep in mind that most of the amendments can be done only before saving the booking file and some of the amendments are allowed  even after completion of the Booking File (PNR).

1.     How to increase the seats in the itinerary

Answer: ,2  (comma is the command and number 2 is the number of seats required)

2.     How to change booking class (RBD)

      Answer: WC1Q or WCAQ or WC1-2Q (WC is the command+segment    no+class)

3.     How to cancel itinerary/Booking and Rebook

     Answer: XI or X1 or X1-4 or X1,3  (XI is the command+segment number)

4.     How to delete passenger name          

     Answer: -1.1 ¤  or -2.1 ¤ 

5.     How to change Date of Birth of Child or Infant

    Answer: -2.1 ¤ *12JAN15  
This video will be helpful to understand about PNR amendments

How to Waitlist a Flight Segment ( Itinerary)

Same as any GDS, Sabre System also has the option to get waitlisted a flight segment. HK is the status code of the confirmed flight segment, at the same time HL is the status code of waitlisted flight segment. Keep in mind that status codes of the flight segments before saving the booking file, will be SS (confirmed) or LL (wait listed). Waitlisted bookings will get confirmed as per the priority basis. A confirmation message will be send to your queue by the Airline and flight segment status code will be changed to KL, when the booking is confirmed.

	Description	Format example
A	Waitlist a seat from specified CPA line number	0 (number of seats) (class of service) (CPA line number) LL 01Y1LL
B	Waitlist a seat from specified CPA line number and the following connection flight	0 (number of seats) (class of service) (CPA line number) LL* 01Y1LL*
C	Waitlist a connecting flight specified line numbers	0 (number of seats) (class of service) (CPA line number)LL O1Y3F4LL

How to sell flight segment (Itinerary) in Sabre system

Itinerary is a mandatory field in booking file of any GDS. Once after finding out the flight availability, next step is to sell the required segment in availability display. As I stated in my previous bog post, numeric letter is the starting command which is '0' (Zero) followed by number of seats required, class of service and line number from availability display.

	Description	Example Entry
A	Sell specified number of seats, in a requested class of service, the requested city pair availability line number	0(number of seats) (class of service) (CPA line number) 01Y1
B	Sell specified number of seats, in different requested class of service, from the requested CPA line number and the connecting flight on the following lines	0 (number seats ) (class of service)(CPA line number) (class of service) (CPA line number) 01Y1F2
C	Sell specified number of seats, in a requested class of service, the requested city pair availability line number and the same class on the connection flight On the following line(s)	0(number of seats) (class of service) (CPA line number)* 01Y1*

Sabre System response 01Y7👇👇👇👇 

Sabre System response 01Y7F8

Sabre System response 01Y7*

How to check flight availability in Sabre system

Checking flight availability in Sabre system is very simple and easy to memorize. Numeric number 1 followed by date and city pair is the command to find the availability in Sabre system. Entering specific airline code, departure or arrival time and booking class (RBD) are optional. Most of the commands for PNR creation in Sabre start with numeric numbers. Followings are some useful  Sabre system availability entries in the daily life of a Travel Agent.

	Description	Command Example
A	Request city pair availability (CPA)	1(travel date) (departure city) (arrival city) 123JANDXBLHR
B	Request CPA with departure time	123JANDXBLHR1800
C	Request CPA with arrival time	123JANDXBLHR/1800
D	Request CPA with specific class	123JANDXBLHR-M
E	Request CPA with specific carrier (Total access availability)	123JANDXBLHR ¤EK
F	Request CPA with specific carrier (Neutral Sabre availability)	123JANDXBLHR ‡EK
G	Request additional flight availability	1*
H	Request to view all flights with all classes of service	1*C

Check out Sabre system response below 👇👇👇when enter 123JANDXBLHR ¤EK 

Encode and Decode in Sabre System

The following table will describe you how to encode and decode in Sabre System.

	Encode	Decode
A	W/-AL (airline name) W/-ALEMIRATES	W/* (airline code) W/*EK Or W/* (airline plate number) W/*236
B	W/-CC (city name) W/-CCLONDON	W/*(city code) W/*LON
C	W/-AP (airport name) W/-APDUBAI	W/*(airport code) W/*DXB
D	W/EQ-(aircraft type name) W/EQ-BOEING 737	W/EQ*(aircraft type code) W/EQ*M11 Or W/EQ*L (Line number from availability) W/EQ*L1
E	HCCC/ (country code) HCCC/INDIA	HCCC/(country code) HCCC/IN
H	HCC (state name) HCCFLORIDA	HCC (State code) HCCMN
I	DC*(country name) (gives country information) DC*BOLIVIA	DC*(country code) DC*ZAR

Sing-in and Sing-out of Sabre System

Sing-in Sabre System

The Sabre System has six work areas, named as A, B, C, D, E, F. You can sing in all six work areas of the Sabre System by entering as asterisk ( * ) prior to your identification (Used ID) number.
Each every Sabre connected travel agency is issued an initial EPR (Employee Profile Record) and a password. You will use this User ID and password to sing in Sabre system.

Following are the steps to Sing in Sabre system:

Step 1  - Type SI* followed by your agent identification number     Example-  SI*xxxx

Sabre System Response👇👇👇

Step 2  - Type your password in the sing-in mask    Example-  TEXT123
Sabre System Response👇👇👇

Note : Your password must be seven to eight alpha/numeric characters, cannot contain the letters Q and Z.

Sing-out of Sabre System

Followings are the entries to Sing-out of Sabre system

Sing out of the current work area       SO

Sing out of all work area                         SO*

Sabre System Keys with Special functions

Here are some most important special functional keys in Sabre System. Understanding about the functional keys will help you to move ahead for your training in Sabre.
¤ Change key: Used in conjunction with system entries to change, delete or calculate information.          This key is located just beside letter 'P' in the keyboard.
‡  Cross of Lorraine: Used as a plus sign and to separate parts of an entry that combines related                 functions.

Introduction of Sabre GDS System

Welcome to Sabre GDS Training Tutorial!
The Sabre GDS system is one of  the leading Global Distribution System in the world and continues to maintain a leadership position in booking share. Whether you are proficient with another GDS, now looking to migrate to Sabre system or are new to the travel industry, I would like to help you gain a working knowledge and understanding of Sabre System a quickly as possible.

My blog provides you with a great introduction to the Sabre GDS System. You will cover all the key areas including Reservations,Fares & Ticketing with the help of texts, images and videos. It's perfect place for both them who are beginners with Sabre and also for Travel agency professionals.